Quickly find information on the product icons used in our catalogs and across our website.
Products bearing the AP seal of The Art & Creative Materials Institute, Inc. (ACMI) are certified non-toxic. A product can be certified non-toxic only if it contains no materials in sufficient quantities to be toxic or injurious to humans, or to cause acute or chronic health problems. See Health and Safety for further information.
Products bearing the CL seal of The Art & Creative Materials Institute (“Caution Label”) contain ingredients that are toxic or hazardous, but can still be safely used in controlled environments if directions on the container or packaging are followed. See Health and Safety for further information.
The State of California requires clear and reasonable warnings on products and/or storage containers containing chemicals that have been shown to cause cancer, birth defects, or other reproductive harm. See Health and Safety for further information.
Items that contain hazardous materials are subject to special shipping considerations. Many times, these items cannot be air shipped and therefore cannot be shipped overseas.
We strive to provide up-to-date safety information for our products. If an item has a Safety Data Sheet (SDS) on file, you will see this icon in the item listing table. Simply click on the icon to access the SDS information for that product.
Indicates that the price shown is the lowest possible price offered for an item and additional discounts cannot be applied.
This icon indicates that additional discounts, if available, can be applied to this item when you use a Promo Code on your order.
There are limited quantities of these items available. Please note additional discounts cannot be applied.
Product is eligible for immediate purchase due to adequate supply.
This icon may signify that either:
1. Item is low in stock. Order soon to avoid backorder.
2. Limited quantities are available. Item will no longer be in stock once sold out.
Product is currently out of stock. We provide the date it is expected to be back in stock when known. Date is subject to change.
Additional charges for a truck shipment vary depending on distance, season, weight, bulk, etc. Carriers establish their own rates for delivery. Our shipping department selects the best carrier on the basis of service, price, and availability. See Shipping Information for more details.
These items are subject to special shipping considerations due to size and weight.
Indicates products shipped directly from the factory. Billed as Freight- On-Board (FOB), these incur an additional charge for shipping and handling. FOB shipping charges may depend on destination as well as weight. Please allow additional time for delivery. See Shipping Information for more details.
Designates additional handling charges. Items may be limited to specific shipping methods.
These items require special handling by many shipping carriers. Additional charges and shipping limitations may apply.
This item is a new addition to our online assortment.
Hover over or tap this icon to see additional information.
Indicates that the product is environmentally friendly because of the way it is formulated, manufactured, or packaged.
This icon indicates that the product is made with recycled materials.
Icon indicates that downloadable PDF is available.
Icon indicates that a video is available.
Our knowledgeable product information specialists are here to ensure your complete satisfaction with your purchase. If you have any questions about our products, contact us at any time during your ordering process. Our team is available to help with product-specific assistance, including recommended usage and traditional applications and techniques. Can’t find what you’re looking for? We would also be happy to help you locate the right product for your specific needs.
Here’s how to contact our Product Info Team:
• Live chat – Chat with us for immediate assistance during regular business hours.
• Email – Select “Request Product Information” in the dropdown on this page or email firstname.lastname@example.org
Mon – Fri, 8 a.m. – 5:30 p.m. CST.
For assistance with an order that has already shipped, please contact our Customer Service team.
Contact Customer Service:
• Live chat - Chat with us for immediate assistance during regular business hours.
• Email - Specify your query in the dropdown on this page or email email@example.com
Mon–Fri: 7 a.m. – 8 p.m. CST
Sat: 8 a.m. – 5:30 p.m. CST
Sun: 9 a.m. – 5:30 p.m. CST
Find information on product-related health and safety queries using the links below.
Find information relating to the icons displayed next to products on our website and in our catalogs using the Product Icon Key page.