Last Updated: December 27, 2024
Blick Art Materials, LLC (“Company,” “we,” “us,” or “our”) respects your privacy. In this Privacy Policy (“Policy”), we explain the categories and sources of Personal Information we collect and how we use, share, and protect that Personal Information. This Policy applies to Personal Information you provide whether you visit our website (“Site”), interact with us over the phone, or visit our stores, join our team or which we otherwise collect.
WE MAY MODIFY THIS POLICY AT ANY TIME. ALL CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING TO THE SITE. MATERIAL CHANGES MAY BE CONSPICUOUSLY POSTED ON THE SITE, POSTED AT THE TOP OF THIS WEBPAGE OR EMAILED TO YOU.
NOTE TO RESIDENTS OF CALIFORNIA, COLORADO, CONNECTICUT, IOWA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, OREGON, TEXAS, UTAH, AND VIRGINIA. PLEASE SEE YOUR STATE PRIVACY RIGHTS IN SECTION 11 AT THE BOTTOM OF THIS POLICY FOR ADDITIONAL TERMS THAT MAY APPLY TO YOU.
“Personal Information” (which we also refer to as “Personal Data”) is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. Personal Information does not include publicly available information or aggregated information that does not include personal identifiers.
We may collect the following categories of Personal Information when you visit our Site, purchase products from our Site or in our stores, apply for a job with us, become a Company employee, or otherwise communicate with us. We may also collect personal information through use of technologies enabled on the Site or from third parties.
Examples of Customer Records We Collect: When you place an order online, we do not directly collect credit or debit card information. All credit and debit card data are provided directly to our PCI-compliant, third-party payment processor, Chase Paymentech. Chase Paymentech will send us the last 4 digits of your credit or debit card to facilitate future transactions. We also use a third party to tokenize credit card data consistent with industry best practices for processing credit card data. In rare cases where we are not able to tokenize your credit card data, we may collect your full credit card number to complete a transaction, but we destroy that information as soon as the transaction is completed. We collect credit and debit card data, including type and number, expiration date, security code and billing address when you place an order by phone.
How Long We Retain Customer Records: We retain the last four digits of your payment card number for so long as you maintain an account with us; while we keep a business relationship with you; and for so long as required for any other business or legal purpose.
We obtain data from various third-party companies and public sources. We may combine that data with Personal Information or other data we collect. This enhances our existing data about our customers (like adding address information), improves our ability to contact you, and enhances our marketing capabilities.
We use technology to automatically collect certain Personal Information when you visit our Site. For example, if you click on a referring link, we may collect information such as the websites you visit before or after you visit the Site. We may also collect information about pages you click-on on the Site, your IP address, location information, keyboard activity, search requests, browser type, operating system, date and time you visit the Site, the amount of time spent on the Site, and the device you use to access the Site. Most of the information we collect does not contain Personal Information, except for your IP address. We do not use this information to identify or contact individual users.
Account Activity. We may collect data about how you use (i) your online account, and (ii) the Site when you are logged into your account. If you use the Site while signed into your Blick account, we will collect information on how you use your account and the Site. For example, we collect data about the items and information that you add to your Blick wish lists. We will also collect any information you provide to create BlickU course supply lists, including the name of the school, the name and email address of the instructor, and course-related information. You can publish your BlickU lists for public viewing by selecting that option in your account. If you choose to email a BlickU list to students or other persons, you will be required to input those email addresses. We will use those email addresses to send a one-time email containing the message you have provided linking to the BlickU course supply list.
Cookies & Other Tracking Technologies. We use cookies, web beacons, pixel tags and other tracking technologies (collectively “Cookies”) when you use our Site. To learn more about how we use Cookies and your options to limit the data collected from our Site, see Your Consumer Choices in Section 9 below.
We may aggregate Personal Information to create anonymous, aggregated data on users of our Site, which describes users as a group but does not reveal the identity of individual users. We may use aggregated data to understand users’ needs, to determine user demographics and usage patterns, to determine what kinds of products and services we can provide, and to improve and enrich our products and services and the Sites. We will not re-identify that Personal Information and other information once aggregated.
Below, we explain (a) the purposes for which we collect your Personal Information, (b) the entities with whom we disclose or share your Personal Information to provide services for us and (c) the types of third-party entities with which we “share” your Personal Information to serve you with targeted advertising or related purposes.
We conduct targeted advertising when we show you ads based on your Personal Information and the products we believe may interest you.
We do not use your Personal Information for profiling. Profiling occurs when an entity uses Personal Information and software to make a determination about an individual that has legal or similarly significant effects, like whether the individual is creditworthy or a qualified job applicant.
Blick uses the Personal Information we collect for the following purposes:
We use commercially reasonable physical, technical, and organizational measures to help secure Personal Information against loss, misuse, and alteration appropriate to the type of Personal Information processed.
WHILE WE STRIVE TO PROTECT PERSONAL INFORMATION, WE DO NOT GUARANTEE THE SECURITY OF PERSONAL INFORMATION AND YOU PROVIDE PERSONAL INFORMATION AT YOUR OWN RISK.
If you access the Site from outside the United States, please be aware that Personal Information may be transferred to, stored in, and processed in the United States. Certain governmental authorities may not consider the level of protection of Personal Information in the United States to be equivalent to that required by other jurisdictions. If you share your Personal Information when visiting the Site, you consent to the processing of that Personal Information in the United States.
The Site is not directed at children 16 years of age and under. We do not knowingly collect, use, or share Personal Information from children 16 or under. If a parent or legal guardian learns that their child provided us with Personal Information without his or her consent, please contact us and we will make commercially reasonable attempts to delete such Personal Information.
Third Party Websites
The Site may link to, or be linked to, websites not maintained or controlled by Blick, including YouTube. Blick is not responsible for the privacy policies or practices of any third parties or any third-party websites. This Privacy Policy does not apply to any third-party websites or to any personal or other information that you may provide to third parties. You should read the privacy policy for each website that you visit.
Social Media Websites
We are active on social media, including Facebook, YouTube, X, Instagram, and LinkedIn (“Social Media”). Anything you post on Social Media is public information and will not be treated confidentially. We may post (or re-post) on the Site and our Social Media pages any comments or content that you post on our Social Media pages. Your use of Social Media is governed by the privacy policies and terms of the third parties that own and operate those websites and not by this Policy. We encourage you to review those Social Media website policies and terms.
YouTube. We use the YouTube application programming interface (API) services to allow you to access YouTube content from our Site. Your use of YouTube is governed by YouTube’s Terms of Service and Privacy Policy and not by our Terms of Use or Privacy Policy. We encourage you to read the YouTube Terms of Service and Privacy Policy which are available on its website at https://www.youtube.com/t/terms).
We use cookies and other tracking technologies when you use our Site. A Cookie is a small text file that our Site saves onto your computer or device when you use the Site that allows the Site to remember your actions and preferences and recognize you or your browser. Web beacons / pixel tags are small graphics on a webpage that monitor your activity when viewing a webpage. (collectively, we refer to cookies and other tracking technologies as “Cookies”)
A first-party Cookie allows your web browser to talk to the actual website that you are visiting (i.e., this Site). A third-party Cookie allows your web browser to talk to a third-party provider providing services or features on the website you are visiting.
Most browsers automatically accept cookies. You can disable this function by changing your browser settings but disabling cookies may impact your use and enjoyment of the Site. You cannot disable all Cookies, such as Cookies that are essential to the functioning of the Site. You can manually delete persistent Cookies, or Cookies that track your activity across websites, through your browser settings.
To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads.
We describe below some of the tools we use on our Site to collect information, including Personal Information for Targeted Advertising and Analytics and the options those tools provide to you to limit the use of remarketing or analytics for those tools.
Analytics
Targeted Advertising
Marketing Communications; Opt-Out.
If you opt in to receive marketing communications from us, we may collect your name, email, mailing address, and phone number. We use this information to send you promotional and other electronic and hardcopy communications. We may use third-party providers to deliver communications to you. You may opt out of such emails by using the unsubscribe link in the email or contacting us at circulation@dickblick.com with “Unsubscribe” in the subject line. To opt out of other communications (e.g., postal marketing and telemarketing), please contact us by phone, e-mail or mail using the contact information below. Opting out of marketing communications does not opt you out of communications about your account or transactions.
If you have any questions you may contact us as set forth below:
Certain states have passed laws that provide consumers who are residents of those states with certain privacy rights related to their Personal Information. Those states and the rights are summarized below:
California Consumers: California Consumer Privacy Act, as amended by the California Privacy Rights Act, ("CCPA")
Colorado Consumers: Colorado Privacy Act (“CPA”)
Connecticut Consumers: Connecticut Data Privacy Act (“CTDPA”)
Iowa Consumers: Iowa Data Protection Act (“IDPA”)
Montana Consumers: Montana Consumer Data Privacy Act (“MCDPA”)
Nebraska Consumers: Nebraska Data Privacy Act (“NDPA”)
New Hampshire Consumers: New Hampshire Privacy Act (“NHPA”)
New Jersey Consumers: New Jersey Data Protection Act (“NJDPA”)
Oregon Consumers: Oregon Consumer Privacy Act (“OCPA”)
Texas Consumers: Texas Data Privacy and Security Act (“TDPSA”)
Utah Consumers: Utah Consumer Privacy Act (“UCPA”)
Virginia Consumers: Virginia Consumer Data Privacy Act (“VDCPA”)
(“collectively “State Consumer Privacy Laws”) We have provided a summary of the rights under the State Consumer Privacy Laws below. In the event of a conflict between this Section and the remainder of this Policy, this Section shall take precedence for residents of the applicable state. Certain capitalized terms not defined in this Policy have the meanings set forth in the applicable State Consumer Privacy Laws.
How to Exercise Your State Consumer Privacy Rights.
Subject to certain limitations such as (a) exceptions permitted by applicable law and (b) verification of your identity, you may exercise the following rights with regard to your Personal Information:
Notice of Your Right to Opt Out
California residents have the right to opt out of the Sale or Sharing of their Personal Information for cross-context behavioral advertising at any time. Colorado, Connecticut, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah and Virginia residents may direct us to cease processing their Personal Information for targeted advertising or selling their Personal Data. Depending on where you live, you may exercise your right to opt out in the following ways:
Opt-Out Preference Signal
California, Colorado, Connecticut, Montana, Nebraska, New Hampshire, New Jersey, and Texas residents may opt out of the sale or sharing of their Personal Information collected through use of technologies, such as Cookies enabled on the Site by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/org.
If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.
Opt-Out Webform and Phone Number
You may submit your opt-out request by:
If you are a California, Colorado, Connecticut, Montana, Nebraska, New Hampshire, New Jersey, Oregon or Texas resident using an authorized agent to exercise your rights to opt out of the Sale or Sharing of Personal Information, please see the section entitled "Authorized Agents" below for the information required when you use an authorized agent.
Rights to Know Your Information
California residents have a right to know whether we collected any of the following in the prior 12-month period:
Colorado, Connecticut, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia residents have the right to confirm whether we are processing your Personal Data and to access such Personal Data. Oregon residents may also request a list of third parties to which we disclose Personal Data.
Right to Deletion
Depending on the state in which you live, you may have a right to request that we delete your Personal Information or Personal Data we collected from you or the right to request that we delete all Personal Information or Personal Data we have collected about you. We will comply with such request, and direct our service providers to do the same, subject to certain exceptions permitted by applicable law.
Right to Correct Your Information
Depending on the state in which you live, you may have a right to request that we correct your inaccurate Personal Information or Personal Data. If you request that we correct inaccurate Personal Information or Personal Data about you, we will use commercially reasonable efforts to correct it. If necessary, we may ask that you provide documentation showing that the information we retained is inaccurate.
Right to Data Portability
Depending on the state in which you reside, you may request a copy of the Personal Information or Personal Data we collected from you or request a copy of all the Personal Information or Personal Data we have collected about you in a portable and, to the extent technically feasible, readily usable format.
How to Exercise Your Rights of Access, Deletion, Correction, and Portability
To exercise your applicable State Consumer Privacy Rights described in this Policy, you may submit your request to us by:
Who May Exercise Your Rights. You may only make a request to exercise your rights on behalf of yourself. A parent or legal guardian may make a request on behalf of their child. If you are a California, Colorado, Connecticut, Montana, Nebraska, New Hampshire, New Jersey, Oregon, or Texas resident, a person that you authorize to act on your behalf may make a request related to your Personal Information. See the section titled "Authorized Agents" below for more information.
Verifiable Consumer Request. In order to verify your request, you must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or Personal Data, and you must describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. To verify your identity, we may ask you to log into your account (if you have an account with us) or provide additional information. Any information you provide will only be used to verify your request. When seeking additional information from you, we may contact you through your account or the contact phone number or email address you provided in your request. If we cannot verify your identity, we may deny your request.
We will only use Personal Information we collect during the verification process for the purpose of verifying your identity. If we are unable to verify your identity as required by applicable laws and regulations, we will decline to comply with your request, and let you know why.
Authorized Agents. Colorado, Connecticut, Montana, Nebraska, New Hampshire, New Jersey, Oregon, and Texas residents may submit a request to opt out through an authorized agent. California residents also have a right to submit requests to exercise any privacy right through an authorized agent. If you choose to use an authorized agent, you must (a) provide signed permission to that authorized agent to submit requests on your behalf and (b) verify your identity.
We may deny a request from an authorized agent if we do not have proof that they are authorized by you to act on your behalf.
When We Will Respond. We will try to respond to your request within 45 days. If we require additional time, we will inform you of the reason and extension period. Disclosures we provide to California residents may only cover the 12-month period preceding our receipt of your request. For data portability requests, we will select a format to provide your Personal Information to you. We may charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded.
Right to Non-Discrimination
You have a right to not receive discriminatory treatment for exercising any of your rights. If we choose to offer a financial incentives program in the future, additional terms will apply which may be an exception to this Section. We do not use Personal Information to discriminate against any individual.
Categories of Personal Information Sold or Shared
In the last 12 months we have not sold your Personal Information to a third party for monetary compensation. In the last 12 months, we have shared the following categories of Personal Information with third parties for the purposes of serving targeted advertising and to perform data analytics on the Site. See the section above titled “Categories of Personal Information We Collect” for more detail on the type of Personal Information in each category.
Categories of Personal Information Disclosed For a Business Purpose
In the last 12 months we disclosed the following categories of Personal Information to service providers for our operational purposes. See the section above titled “Categories of Personal Information We Collect” for more detail on the type of Personal Information in each category.
We Do Not Use or Disclose Sensitive Information. We do not use or disclose sensitive information, as defined in the CCPA.
Financial Incentive Offerings.
We offer product samples, discounts, coupons, survey rewards and sweepstakes or contest rewards from time to time. In exchange, we will collect, use, share and retain certain personal information from you in order for us to ship the sample. We will also maintain and utilize the Personal Information you provide for future marketing purposes. These product samples, discounts, coupons, survey rewards and sweepstakes or contest rewards may be considered a financial incentive under CCPA. These financial incentives are reasonably related to the value of the data you provide.
We make a reasonable, good-faith determination of the estimated value of such information to our business, taking into consideration the value of the offer itself and the anticipated revenue generation from brand loyalty and repeat purchases. We calculate the value of the offer and financial incentive by using the expense related to the offer.
Shine the Light.
Pursuant to California Civil Code Section 1798.83, if you are a California resident, you have the right to obtain: (a) a list of all third parties to whom we may have disclosed your Personal Information within the past year for direct marketing purposes, and (b) a description of the categories of Personal Information disclosed, by contacting us per the “Contact Us” Section below.
If you disagree with our refusal to take action on your request to exercise your privacy rights, you have the right to appeal that decision. You must submit your appeal request within 60 days of your receipt of our denial. You may submit your request to us by:
Calling our toll-free number: 1-855-997-3172
Emailing us at privacy@dickblick.com, or
Writing us at
Blick Art Materials
P.O. Box 1267
Galesburg, IL 61402-1267
Once we receive your appeal request, we will acknowledge and start processing your request. Within 60 days of receiving your request, we will inform you in writing of any action taken or not taken in response to your request, including a written explanation of the reasons for our decision.