Product Reviews

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Your opinion matters to us — and our community of artists. Learn how to leave online reviews for products you’ve purchased.

  • What are product reviews?

    On every Blick product page, you’ll find authentic product reviews from artists and creators like you. Within the reviews, other Blick customers often leave tips and feedback about how to best use a product, why they selected one product over another, and why it was (or wasn’t) the right fit for them. You can sort the reviews to easily find the products other customers recommend the most.

    We encourage you to share your opinion on products you’ve purchased from us. Not only does your feedback help fellow creators, it also allows us improve your overall shopping experience.

  • Where can I find product reviews?

    Desktop:

    On every product page on our website, you’ll find a “Reviews” tab under the product image. Click on the tab to see the product’s overall customer rating (denoted by 1-5 stars) and the number of reviews written. You can also read individual reviews or sort them by criteria, including Most Recent, Most Helpful, Lowest Rated, Highest Rated, Oldest, and Images.

    Mobile:

    If you’re viewing a product page on mobile, scroll to the product information menu under the product listings. Tap the + icon next to “Reviews” to see the product’s overall customer rating (denoted by 1-5 stars) and the number of reviews written. You can also read individual reviews or sort them by criteria, including Most Recent, Most Helpful, Lowest Rated, Highest Rated, Oldest, and Images.

  • How do I submit a product review?

    Reviews can be submitted for products you purchased online, through our catalog, or in one of our retail stores. Approximately two weeks after you’ve purchased a product from us, you will receive an email with a link to where you can quickly and easily write a review.

    If you missed the email or purchased the item in one of our stores, you can still review the items you purchased.

    Desktop:

    1) Search for the product you want to review.

    2) Click on the “Write a Review” link.

    3) Share your thoughts on the product’s quality and value as well as any other comments about how you used the product. Tell us what worked well (or what didn’t) and why.

    4) Feel free to also upload images or videos of the product being used, or the artwork you created with it.

    Mobile:

    1) Search for the product you want to review.

    2) Scroll past the product listings on the product page.

    3) Tap the + icon next to “Reviews”.

    4) Tap the “Write A Review” button under the item’s star rating.

    5) Share your thoughts on the product’s quality and value as well as any other comments about how you used the product. Tell us what worked well (or what didn’t) and why.

    6) Feel free to also upload images or videos of the product being used, or the artwork you created with it.

  • What is your Review Policy?

    Blick appreciates customer feedback on all of our products. It is our policy to publish all submitted reviews, with a few exceptions. For example, we won’t publish a review if:

    • The review isn’t actually about the product, but is related to shipping, service, or something else related to the product purchase.

    • The review mentions specifics about our prices.

    • The review mentions specifics about our competitors.

    • The review has a star rating that doesn’t align with the written review.

    • The review contains incorrect information about the product.

    • The review contains personal information about the reviewer.

    • The review contains profanity or other inappropriate content.

    We also reserve the right to remove any older reviews that are no longer accurate due to a reformulation or design change to a product.

  • How do I submit a review on my overall shopping experience?

    Please keep in mind that submitted product reviews should be product specific. If you have other feedback you’d like to share with us on your overall shopping experience, we’d love to hear it! Please take our Web Survey by visiting https://www.dickblick.com/requests/survey/

  • How can product reviews improve my shopping experience? Why should I write them?

    Product reviews are a great way to decide if a product you are considering is right for you. Within the reviews, other Blick customers often leave tips and feedback about how to best use a product, why they selected one product over another, and why it was (or wasn’t) the right fit for them. When viewing search results on our website, you can sort the reviews to easily find the products other customers recommend the most.

Product Information

  • Product Info Team

    Our knowledgeable product information specialists are here to ensure your complete satisfaction with your purchase. If you have any questions about our products, contact us at any time during your ordering process. Our team is available to help with product-specific assistance, including recommended usage and traditional applications and techniques. Can’t find what you’re looking for? We would also be happy to help you locate the right product for your specific needs.

    Here’s how to contact our Product Info Team:

    Live chatChat with us for immediate assistance during regular business hours.

    Email – Select “Request Product Information” in the dropdown on this page or email info@dickblick.com

    Phone – Call 1-800-933-2542 (U.S.) or 1-309-343-6181 ext. 5406 (International)

    Mon – Fri, 8 a.m. – 5:30 p.m. CST.

    For assistance with an order that has already shipped, please contact our Customer Service team.

    Contact Customer Service:

    Live chat - Chat with us for immediate assistance during regular business hours.

    Email - Specify your query in the dropdown on this page or email custservice@dickblick.com

    Phone - Call 1-800-723-2787 (U.S) or 1-309-343-6181 ext. 5405 (International)

    Mon–Fri: 7 a.m. – 8 p.m. CST

    Sat: 8 a.m. – 5:30 p.m. CST

    Sun: 9 a.m. – 5:30 p.m. CST

  • Health & Safety

  • Product Icon Key

    Find information relating to the icons displayed next to products on our website and in our catalogs using the Product Icon Key page.

  • Product Reviews and Product Q&A

    Visit our Product Review page for helpful information on where to find product reviews and how to submit one.

    See our Product Q&A page to learn where to view answers to frequently asked product questions from our customers.