Sustainable Products & Practices


From eco-friendly products to energy-efficient operations, learn how we’re making strides to make a difference.

  • Eco-Friendly Supplies

    Shop supplies that are environmentally friendly due to the way they are formulated, manufactured, or packaged.

  • Recycled Supplies

    Shop supplies that are made using recycled materials.

Promoting Eco-Friendly Products

We’re committed to sourcing products that are better for artists and the environment and offering them to you at the very best prices—online, in our catalogs, and in our stores. We also do our utmost to ensure that ecofriendly products are transparently labeled and easy to find. Just look for the eco-friendly and recycled materials icons on our product pages and in our catalogs.

Energy-Efficient Operations

Our distribution center in Galesburg, Illinois is innovatively structured to use just 10% of the energy normally required to heat and cool a building of its size. This helps keep our costs low, so we can pass the savings on to you. At the same time, we’re proud to do our part to make a difference for the planet.

Product Information

  • Product Info Team

    Our knowledgeable product information specialists are here to ensure your complete satisfaction with your purchase. If you have any questions about our products, contact us at any time during your ordering process. Our team is available to help with product-specific assistance, including recommended usage and traditional applications and techniques. Can’t find what you’re looking for? We would also be happy to help you locate the right product for your specific needs.

    Here’s how to contact our Product Info Team:

    Live chatChat with us for immediate assistance during regular business hours.

    Email – Select “Request Product Information” in the dropdown on this page or email

    Phone – Call 1-800-933-2542 (U.S.) or 1-309-343-6181 ext. 5406 (International)

    Mon – Fri, 8 a.m. – 5:30 p.m. CST.

    For assistance with an order that has already shipped, please contact our Customer Service team.

    Contact Customer Service:

    Live chat - Chat with us for immediate assistance during regular business hours.

    Email - Specify your query in the dropdown on this page or email

    Phone - Call 1-800-723-2787 (U.S) or 1-309-343-6181 ext. 5405 (International)

    Mon–Fri: 7 a.m. – 8 p.m. CST

    Sat: 8 a.m. – 5:30 p.m. CST

    Sun: 9 a.m. – 5:30 p.m. CST

  • Health & Safety

  • Product Icon Key

    Find information relating to the icons displayed next to products on our website and in our catalogs using the Product Icon Key page.

  • Product Reviews and Product Q&A

    Visit our Product Review page for helpful information on where to find product reviews and how to submit one.

    See our Product Q&A page to learn where to view answers to frequently asked product questions from our customers.