Framing Questions

  • What is the benefit of choosing a standard size in custom vs. ready-made frames and mats?

  • What is preservation framing and why should I have it done?

  • Are all the materials Blick uses conservation quality?

  • If I give you the size over the phone, can you give me a quote?

  • What types of glass do you offer?

  • Why shouldn’t artwork touch the glass?

  • Do oil paintings on canvas require glass?

  • Are you able to sandwich artwork between two pieces of glass or acrylic?

  • Do you frame and mat artwork so that it is removable?

  • What is a shadow box?

  • What is a fillet?

  • Are frame shop hours different from the store?

  • What is mounting, and what options are available?

  • What is a float frame?

  • Can you frame needlework, fabric, or objects?

  • Are we able to stack frames?

  • What is the largest size you can frame?

  • What is the appropriate way to frame a pastel?

  • Why is there no bulk discount on your printing and framing?

  • Do you sell length moulding?

  • Can I bring in my own frame?

  • Can I buy a custom cut frame and assemble it myself?

  • Are the frames on the website available in custom sizes?

  • How much does custom framing cost?

  • Can I buy framing parts from you and frame the artwork myself?

General Questions

  • Do you stretch canvas?

  • Do you prime stretched canvas?

  • Do you deliver or offer installation services?

  • How long does it take to get my frame or print job? Can my order be rushed?

  • Can you stretch a canvas for me on my custom cut bars?

  • Do you repair frames?

  • Do you provide restoration services?

  • Can you ship my artwork?

  • Do you require payment up front?

  • Are all sales final?

Printing Questions

  • What surfaces can you print on?

  • Do you offer giclee printing?

  • Do you offer to photograph artwork?

  • Do you scan images?

  • How do I upload my photo to you?

  • Can I paint on the prints?

  • Are you able to print on paper that I bring in?

  • What files do you accept for printing?

  • How should I format the images?

  • What is DPI?

  • What is aspect ratio?

  • Do you offer image file editing and manipulation services?

  • Can you do test prints?

  • Can you make a brochure?

  • What is the largest size you can print?

  • Can I place my print order online?

  • Can I print copyrighted material?

  • Do you print invitations?