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Earns #1 spot for Best Customer Service in Arts & Crafts category
January 31, 2025 | Chicago, Illinois – Blick Art Materials, the nation’s largest and oldest art supply retailer, has been recognized as America’s top art shop for the fifth consecutive year. In addition to ranking among America’s Best Online Shops for the sixth straight year, Blick earned the #1 spot in the Arts & Crafts category for brick-and-mortar retailers in Newsweek’s America’s Best Customer Service awards. The recognition comes from an independent survey of American consumers published by Newsweek, conducted in partnership with respected global data research firm Statista.
The 2025 survey evaluated e-commerce retailers based on criteria important to U.S. shoppers, including trust and security measures, purchase and delivery experience, and likelihood of purchase. Blick earned high rankings in the Arts & Crafts category, achieving special recognition as a six-year champion of the Best Online Shops award. Of nearly 10,000 online shops assessed, 500 were awarded across 25 categories.
The Best Customer Service award for 2025 was based on survey responses from more than 28,000 U.S. consumers, who evaluated brick-and-mortar retailers on factors such as Quality of Communication, Professional Competence, Range of Services, Customer Focus, and Accessibility. The survey’s final assessment, which accounted for half of the total score, measured how likely customers were to recommend brands to family and friends.
The survey, conducted between June and July 2024, collected over 200,000 responses. The top 3–5 brands in each category were recognized for providing America’s Best Customer Service for 2025.
About Blick Art Materials:
Family-owned and serving artists since 1911, Blick Art Materials is the largest and oldest provider of art supplies in the United States. Its products cater to the full spectrum of artists. A long-time advocate of art education in the U.S., Blick also provides support for scholastic, collegiate, and professional art shows, both financially and through a variety of materials that emphasize the benefits of art education. The company’s corporate office is located in Highland Park, Illinois, and its main operations are located in Galesburg, Illinois. Blick operates over 60 retail stores nationwide in addition to Utrecht Manufacturing, the oldest professional oil and acrylic paint manufacturer in the U.S., located in Brooklyn, New York. For more information, visit DickBlick.com.