Customer Service Contact Info

If you need any information about your account, please contact Customer Service Department.

Phone: (800) 723-2787

Email: custservice@dickblick.com

Please include, or have available, your customer number or invoice number(s).

Catalog Requests

You can request a catalog online at Catalog Requests , or call our Catalog Request line.

Phone: (800) 828-4548

Ordering Department

Place your order anytime, 24 hours a day, 7 days a week. Your order will be shipped from the warehouse closest to you. For your convenience, there are several ways to place an order. If you are uncomfortable placing an order online, you can also place an order by phone, fax, mail, or email.

By Phone: (800) 828-4548

Please have your credit card number, customer number (if you know it), and the order form ready (as if you were going to mail it) - this will help us take your order more efficiently.

By Fax: (800) 621-8293
or (309) 343-5785

Fax your completed order form to one of the above numbers.

To Check on an Order

If you have placed an order but not received it, or if you are checking on a backorder, call our Customer Service . Please have your customer number and invoice number(s) ready when you call.

Product Information

We have three product information specialists on staff to help you with questions about art materials, product applications, and techniques. To contact our Product Information Department, please call us at:

Phone: (800) 933-2542

Email: info@dickblick.com